Giveaway & Refund Policy

Monthly Giveaway Terms

Every purchase from Teach Wear Co. earns entries into our Monthly Giveaway — a fun way to celebrate teachers!

How To Enter

No Purchase Necessary

No purchase is required to enter or win. A purchase does not increase your chances of winning. Open to U.S. residents, 18 and older.

To enter without making a purchase, mail a 3” x 5” card with your full name, email address, and the phrase “Monthly Giveaway Entry” to:

Teach Wear Co.
[ I still have to get an address, sorry. I didn't have one by the time we published.]

Entries must be received by the last day of each calendar month to be eligible for that month’s drawing. Limit one mailed entry per person per month.

How Are Winners Chosen

Winners are selected at random at the start of each new month and notified via email. An external function does all the work automatically, without our intervention. Check the Giveaway List to see what each month's planned giveaways are.

How Many Entries Do I Already Have?

We are working on integrating our entry tracking system with Shopify accounts. Because Shopify makes their accounts REALLY SECURE, we can't even make changes to it. Email us at teachwearco@gmail.com with the subject of "My Points" and the email address you use(d) to place your order and we can provide you with your entry count. Remember that the monthly entries reset on the first of every month. We also track total entries, but that is for a surprise. Thank you for your patience while we figure out a good way to incorporate this.

Return & Refund Policy

General Return Policy

What is your return window?

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

What are the requirements for a return to be accepted?

Your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How do I start a return?

Email us at teachwearco@gmail.com to initiate your return request. Do not send items back without prior approval.

Where do I send my return?

Instructions will be provided once your return is approved.

Can I return an item without contacting you first?

No. Items sent back without first requesting a return will not be accepted. Items sent back without an RMA may get lost and will not be our responsibility to ensure they make it back to you.

Return Exceptions and Restrictions

What items cannot be returned?

Non-returnable items include:

  • Perishable goods (e.g., food, flowers, plants)
  • Custom products (e.g., personalized or special orders)
  • Personal care goods (e.g., beauty products)
  • Hazardous materials, flammable liquids, or gases

Are sale items or gift cards returnable?

Unfortunately, no. Sale items and gift cards are not eligible for return.

What if I’m unsure whether my item is returnable?

Please contact us at teachwearco@gmail.com with questions about your specific item.

Damaged, Defective, or Incorrect Items

What should I do if I receive a damaged or defective item?

Inspect your order upon delivery. If the item is defective or damaged, contact us immediately at teachwearco@gmail.com.

What if I received the wrong item?

Please reach out to us right away at teachwearco@gmail.com so we can correct the issue.

Exchanges

Can I exchange an item?

The fastest way is to return the item for a refund, and then make a separate purchase for the new item.

Refunds

How will I know if my return is approved?

We’ll notify you once we’ve received and inspected your return. You’ll receive confirmation of approval or denial.

When will I get my refund?

If approved, your refund will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or credit card company.

What if I haven’t received my refund after 15 business days?

Contact us at teachwearco@gmail.com if it’s been more than 15 business days since your return was approved.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.